HOW IT WORKS
1. Order Placed
2. Order Confirmation Email Sent
3. Order Processing/Shipping (1-3 business days)
4. Transit with Shipping Carrier (3-5 days)
*If your order is placed after 3PM, your order will be processed the next business day.
Orders $50 & Over: FREE Standard 3-5 Business Day Shipping*
Orders Under $50: VARIES based on carrier-calculated shipping**
*Offer only valid on Standard U.S. Domestic orders. This offer is valid after ALL discounts are applied. Order must be $50+ prior to taxes being applied to the total.
**Grabs the exact rates from shipping carriers (ex. USPS)
Note: We only ship to the U.S. & Canada. We will keep you updated once this changes!
When your order is ready to be shipped, you will receive a shipping confirmation email. Most orders ship within 1-3 business days after the order has been placed. The email will contain shipment details, the tracking number, and a link to the selected carrier site. To track the order, click on the tracking number in the email.
MISSING/LOST PACKAGES, DAMAGED/STOLEN ITEMS
In order to prevent fraudulent claims, we are not responsible for packages once in the possession of the USPS service. If your package is stolen/lost or damaged by USPS we cannot replace the items. All lost packages are the responsibility of USPS. Please contact the nearest USPS to resolve any shipment issues. We only have the capacity to track your package.
ORDER CHANGES & CANCELLATIONS
To change or cancel your order, please email us ASAP (must be within 24 hours) upon placing your order.
Note: Once the order has shipped, we are not able to cancel or accept changes to orders.